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Privacy policy

Doctor's Physical Therapy and Sports Institute (“Sponsor”, “we”, “our”, or “us”) respects the privacy needs and concerns of our patients and visitors. This Privacy Policy describes the personal information we collect, how we use it, the safeguards we have in place to protect it, and how you can control our use of it. By using dptsi.org (the “Website”), you agree, without limitation or qualification, to be bound by this Privacy Policy.



Who May Use the Website

  • The Website is not intended for users under the age of 18. We do not knowingly collect Personal Information from minors.
  • The Website is intended for users in the United States. Users from the European Union or other jurisdictions governed by different privacy laws should not disclose Personal Information to us.
  • By submitting information, you consent to the application of United States law to the use and disclosure of your information.


Collection and Use of Personal Information

We may collect Personal Information (such as your name, address, email, or phone number) when you:

  • Purchase, order, return, or request information about our services.
  • Contact customer service.
  • Register for an account on the Website.
  • Enter contests, sweepstakes, or respond to surveys.
  • Provide comments or suggestions.


This information enables us to process transactions, verify identity, and deliver services.


Other Uses of Personal Information

We may also use Personal Information to:

  • Improve our services and patient experience.
  • Combine with publicly available information or partner data to personalize communications.
  • Inform you about products, services, and events that may be of interest.


Promotional Information and Marketing Materials

  • You may opt in to receive emails, calls, or mail about services, promotions, and offers.
  • You may opt out at any time (see Privacy Preferences/Opt‑Out below).
  • No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Text messaging opt‑in data and consent will not be shared.


Disclosure of Personal Information

We may share Personal Information with:

  • Marketing partners to send information we believe may interest you.
  • Service providers who manage operations on our behalf (e.g., shipping providers).
  • Law enforcement or judicial authorities when required by law.
  • Third parties in the event of a business sale, transfer, or merger.


We will not disclose your telephone number, credit card account information, or email address for marketing purposes.


Access to Personal Information by Companies That Work With Us

  • Service providers may access Personal Information only as needed to perform their functions.
  • Delivery providers (e.g., USPS, UPS) may receive shipping information solely for delivery purposes.


Legal Disclosures

We may disclose Personal Information without consent:

  • To comply with legal obligations (search warrants, court orders).
  • To protect public safety.
  • To assist in debt collection.


Access to Personal Information

You may request access to the Personal Information we hold about you. See Contact Us below for instructions.


Privacy Preferences / Opt‑Out

You may opt out of marketing or promotional communications at any time. Contact us to update your preferences.


Visiting the Website

  • You may visit the Website without identifying yourself.
  • We may collect IP addresses, browser type, operating system, and time spent on the Website to monitor and improve performance.


Cookies and Tracer Tags

  • Cookies may be used to enhance your browsing and shopping experience.
  • Tracer tags (Clear GIFs/Web Beacons) may be used to understand Website usage.
  • You may disable cookies, but some functionality may be limited.


Security of Personal Information

We maintain administrative, technical, and physical safeguards to protect against unauthorized access, use, or disclosure. While no system is 100% secure, we take reasonable measures to protect your information.


Secure Shopping

  • Orders placed on the Website use SSL encryption to protect your information.
  • If your browser does not support SSL, you will not be able to place orders online.


Passwords

  • Online access to your Personal Information is protected with a password you select.
  • We recommend you do not share your password.
  • We will never request your password in unsolicited communications.


Privacy Policy Modifications

We may update this Privacy Policy to comply with new laws or reflect changes in our practices. Updates will be posted on this page.


Contact Us

If you have questions about our handling of Personal Information, please contact us:

  • Email: admin@dptsi.org
  • Phone: (956) 205‑2704


Last Updated: December 7, 2025